Privacy Policy
Last updated: December 2025
Sky Support AI LLC (“Sky Support AI,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our software and services (the “Services”).
1. Information We Collect
We collect limited information in the following ways:
a. Information You Voluntarily Provide
When you contact us through our website forms or email, we may collect:
Name
Email address
Message content
b. Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited and time spent
Referring URLs
This information is collected using cookies and similar technologies for analytics and performance optimization.
c. Location Information
Sky Support AI does not collect or store precise, personally identifiable location data through this website.
Certain deployed versions of our Services may process general or non-personal location signals solely to provide navigation, routing, or contextual assistance functionality. Any such processing is performed in accordance with applicable laws and contractual agreements with enterprise customers.
2. How We Use Information
We use information to:
Respond to inquiries and communications
Operate and improve our website and Services
Monitor website performance and usage trends
Comply with legal and regulatory obligations
3. Payments and Subscriptions
Sky Support AI does not process payments or store billing information.
All subscriptions, billing, invoicing, and payment processing are handled exclusively through the Microsoft Azure Marketplace and governed by Microsoft’s billing and payment terms.
4. Data Sharing and Disclosure
We do not sell or rent personal information.
We may share information only:
With service providers supporting website analytics or hosting
To comply with legal obligations or lawful requests
As required to protect rights, safety, or security
5. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect information. However, no method of transmission over the Internet is 100% secure.
6. Retention of Information
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
Access personal information
Request correction or deletion
Object to certain processing activities
Requests may be submitted to:
8. Third-Party Services
Our website and Services may integrate with or link to third-party platforms, including Microsoft Azure and analytics providers. Their privacy practices are governed by their own policies.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be reflected by the “Last updated” date at the top of this page.
10. Contact Us
If you have questions about this Privacy Policy, contact:
Sky Support AI LLC
📍 United States